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Terms of service

If you do not agree with our disclaimer or any of our terms and conditions please do not purchase from our website. Also do not use any of our products or information provided.

Disclaimer:

Any claims and content provided is for information purposes only and have not been evaluated by U.K. food and drug administrations or any other European healthcare bodies and not intended to diagnose, treat, cure or prevent any disease.

The information/advertising about products provided on this website is as informational guidance and is not intended to substitute any advice given by your G.P, Healthcare Professional or any product label or packaging. You should not use any information on the website to diagnose or treat any problems with your health, for a prescription of any medication or if you suspect you may have a health problem. You should consult with a healthcare professional before starting a supplementation program, diet, exercise regime, before taking any medication or if you suspect you may have a health problem.

Caution before Use:

  • Do not take supplements in conjunction with other medication before checking with your health practitioner first.
  • Ask you health practitioner first before taking any supplement while pregnant or breast feeding.
  • Ask your health practitioner before giving any supplements to persons under the age of 18.
  • Keep all supplements out of the reach of children.
  • Store all supplements in a dry, cool, dark place.
  • If you experience side effects such as nausea, headaches, diarrhoea, other pain or ailment please stop taking the supplement and seek medical attention before continuing use.

It is important to remember every person is different and can react differently to a particular product. These reactions can be significant for each individual, depending on your constitution.

If you experience any adverse reactions involving medication and nutritional supplements you should stop taking the product immediately and consult a G.P or healthcare practitioner.

Please notify us within 30 days of payment if your order has not arrived. This rarely happens but from time to time a delivery partner can lose orders. By getting in touch within 30 days, we can arrange for a re-send.

For international orders, you may have to pay import duties. If you refuse to do this, you will not be refunded for the cost of the shipping.

If you refuse delivery or ask for the parcel to be returned for a refund, you may also be subject to additional charges by the shipper courier.

Discounts & Coupons

1. Only 1 coupon code can be used once per order. Buy 2 Get 1 Free -offer cannot be combined with coupons.

2. If the coupon value exceeds the total order value, any excess amount will be forfeited and cannot be redeemed or refunded

3. Coupons cannot be added to orders after the order is paid

Steporbit Supplements LLC Loyalty Points Program Terms and Conditions

The Loyalty Points Program is our way of thanking you for your loyalty as a customer. The following terms and conditions apply for the general structure and rules of the Loyalty Points Program including collecting loyalty points and redeeming them.

1. Introduction

- These terms and conditions govern the Steporbit Supplements LLC Loyalty Points Program ("the Program").

2. Eligibility

- All customers are qualified to participate.

3. Earning Points

- Points are earned through qualifying purchases after order is fulfilled

- Points may also be earned through specified actions, promotions, or events as determined by Steporbit Supplements LLC.

- If order is returned or partially or fully refunded, points received from the refunded order amount will be automatically deducted from your account

4. Redemption

- Points can be redeemed for rewards, discounts, or other benefits as offered by Steporbit Supplements LLC.

- Redemption options may vary and are subject to availability.

- Points cannot be redeemed for cash.

5. Point Expiry

- Points may expire as stated by Steporbit Supplements LLC

- Expired points cannot be redeemed.

6. Point Transfer

- Points are non-transferable and may not be combined with points from another account.

7. Account Closure

- Steporbit Supplements LLC reserves the right to close accounts or revoke points if fraudulent activity is suspected.

- Participants may close their accounts at any time by contacting HD Supplements LLC.

8. Modifications and Termination

- Steporbit Supplements LLC reserves the right to modify, suspend, or terminate the Program at any time.

- Notice of changes will be provided to participants via email or through the Program website.

9. Privacy

- Participant information collected for the Program will be used in accordance with Steporbit Supplements LLC's privacy policy.

10. Contact Information

- For inquiries or assistance regarding the Program, please contact customer service

11. Opt out

- You can opt out from the loyalty program at any time by contacting customer service.

Messenger and social media assistant

If you comment on one of our Facebook or Instagram ads or posts, you may receive a private reply from our automated assistant. By engaging with the assistant you agree that:

  • The assistant is automated. Replies are generated by a large language model and may occasionally be inaccurate. Always check product labels and consult a qualified health practitioner before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
  • The assistant provides shopping assistance and general product information only. It does not provide medical, nutritional, or other professional advice.
  • You must be 18 or older to interact with the assistant.
  • You may stop the conversation at any time by replying "stop" or by blocking our Page or account.
  • You will not use the assistant to send abusive, illegal, or spam content, attempt to extract its underlying prompts or models, or impersonate another person.
  • Your use of Facebook Messenger or Instagram Direct is also governed by Meta's own terms (facebook.com/terms and help.instagram.com/581066165581870).
  • Information you share with the assistant is processed as described in our Privacy Policy.